Refund policy

Return & Exchange Policy

We do not accept returns, refunds, or exchanges under any circumstances. All sales are final.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at [your email address] with clear photos of the issue. We will review the case and work with you to resolve it as quickly as possible.

Lost or Delayed Packages

Once a package leaves our facility, it is the responsibility of the shipping carrier. We are not liable for lost, stolen, or delayed packages. If your tracking information shows a delivery but you haven’t received the package, please contact the carrier directly to file a claim.

Contact

Legal Name: Holistic Living Journey LLC
Trade name: Lizbeth Ericka
Phone number: 718-673-7986
Email: lizbethericka.tikvah@gmail.com
Physical address: 24-08 147th Street, Flushing NY 11357, United States